Support Services

CNIC - Navy Gold Star Program

Navy Gold Star is the Navy’s official program for providing long-term support to surviving families of Sailors who pass while on Active Duty.

If you are visiting this page because you are a surviving family member of a deceased service member, please accept our most heartfelt sympathy and gratitude for your loved one’s service and sacrifice in defending our nation.

Navy Gold Star is an inclusive program – regardless of your loved one’s military branch, location, or manner of death. Our commitment to you is that regardless of the branch of service, we will provide you with support and help you locate your branch’s survivor services. Navy Gold Star support coordinators provide dedicated outreach and support when, and for as long as, you desire. Our coordinators are located all over the United States and are ready to help you in any way they can.

Your loved one has given the ultimate sacrifice, and we know that there is nothing we can say or do that will completely comfort you in your loss. There is no greater calling than to serve our nation with honor. We are dedicated to delivering on the promise of taking care of our own by providing support to surviving families. For us, there is no greater duty than to support the families of those who have died in service to our nation.

Eligibility

Personnel eligible to participate in the NGS program include the widow, parents and the next of kin. The term "widow" includes widower ; the term "parents" includes mother, father, stepmother, stepfather, mother through adoption, father through adoption, and foster parents who stood in loco parentis; the term "next of kin" only includes children, brothers, sisters, half-brothers, and half-sisters; and the term "children" includes stepchildren and children through adoption.

Enrollment in Navy Gold Star program does not provide or grant authorization to Survivors for additional benefits/privileges beyond what the Survivor was entitled to prior to the death of the service member.

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CNIC - Navy Wounded Warrior - Safe Harbor

Navy Wounded Warrior (NWW) -- Safe Harbor is the Navy's sole organization for coordinating the non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, and providing resources and support to their families and caregivers. Through proactive leadership, the program provides individually-tailored assistance designed to optimize the success of the wounded warriors' recovery, rehabilitation and reintegration activities.

NWW helps Sailors and Coast Guardsmen return to duty, and, when that's not possible, the program works collaboratively with federal agencies, and state and local organizations to ease wounded warriors back into their communities.

How does NWW operate?
Regional NWW non-medical care management teams work with wounded warriors and their families to identify their goals and develop plans to achieve them. The teams are led by a regional director, and recovery care coordinators oversee the development and execution of wounded warriors' Comprehensive Recovery Plans (CRPs). Non-medical care managers anticipate enrollees' daily non-medical needs and resolve any issues that surface during the recovery process.

NWW headquarters, which is based in Washington, D.C., is divided into four components: Policy and Enrollment; Quality Assurance; Program Support; and Pay and Entitlements.

What is a CRP?
A CRP is an individualized plan developed by the non-medical care management team, the service member and his or her family or caregiver, which identifies and prioritizes their goals. The CRP is a tool that helps service members remain on course throughout recovery, rehabilitation and reintegration.

How do Sailors and Coast Guardsmen enroll in NWW?
Sailors and Coast Guardsmen may self-refer to the program or be referred by family, command leadership or medical providers.

Who is eligible for enrollment?
NWW enrollment is available to seriously wounded, ill and injured Sailors and Coast Guardsmen, including:

  • OIF/OEF/OND casualties
  • Shipboard and training accidents
  • Liberty accidents
  • Serious medical and psychological conditions (e.g, cancer, PTS)
  • What is non-medical care management?
  • Regional NWW non-medical care management teams tailor support to each enrolled service member's needs.
  • Support includes assistance with:
  • Comprehensive Recovery Plan
  • Adaptive sports and reconditioning
  • Pay and personnel issues
  • Invitational Travel Orders
  • Lodging and housing adaptation
  • Child and youth care
  • Transportation needs
  • Education benefits and training and employment opportunities Commissary and Exchange access Respite care TBI/PTS support services Transition assistance and much more

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PNSY - Fleet & Family Support Center

Fleet and Family Support Center (FFSC) is your one-stop shop for free Parenting and Life Skill programs, Financial programs, Deployment support, Transition and Employment assistance, Relocation assistance, Counseling and Victim Assistance, Exceptional Family Member Support, Information and Referral, and many more programs to promote quality of life for military personnel and their families. FFSC is here to welcome you and assist during your time here.

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